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YMCA OF GREATER TORONTO | POLICY FAQ

Child Care Frequently Asked Questions

2022 Fee Receipts

Why did I receive a receipt for 2022 child care payments?

This receipt provides information on what child care expenses you can claim in your income tax return this year.

Why does this receipt look different than ones in previous years?

The YMCA of Greater Toronto is using a new payment and registration system to generate receipts.

I have more than one child registered in child care. Will I receive separate receipts for each child?

No. Receipts for all children on your account are included in the one document. A total for each child, as well as for all registrants, is provided.

My child’s program has an asterisk beside it. What does that asterisk mean?

The asterisk beside a program name denotes services delivered over multiple years. An example of this would be a child care program that ran September 2021 until June 2022.

Why does this tax receipt for 2022 show payments from 2021?

If you paid fees in 2021 for a program that was delivered in 2022 it will show on this receipt.

I received a rebate cheque from the Canada-wide Early Learning and Child Care Early (CWELCC) agreement. Do I have to subtract the amount from the amount I claim on my tax return?

No. Your receipt shows only the amount that was paid to the YMCA. CWELCC rebates have been deducted from your Total Paid.

Which children’s programs are included in this receipt?

This receipt shows all programs on your account that are eligible to be claimed in your 2022 tax return. To learn more about what qualifies as a child care expense, please visit the website of the Canadian Revenue Agency .

Does this receipt include charitable donations I made to the YMCA?

No. Receipts for child care programs are separate from charitable tax receipts. Tax receipts for one-time gifts to the YMCA of Greater Toronto are sent shortly after the donation is made. Annual consolidated tax receipts for donations made throughout 2022 will be issued between late January and early February. Receipts will be sent to the email address on file, unless the donor has requested they be sent by mail. Please check your spam folder in case our emails were redirected and mark us as a safe sender. For questions about your donations or to update your contact information, feel free to connect with the Fundraising department at giving@ymcagta.org or 647-960-1109. Learn more at Ways to Give.

I did not receive my 2022 child care receipt. How do I get it?

If you have not received your 2022 child care receipt by February 28, 2023, contact YMCA Member Services for assistance. Call 416-928-9622 or 1-800-223-8024, or email receipts@ymcagta.org.

I have a question about the amount on my 2022 child care receipt. Who do I contact?

Please contact YMCA Member Services for assistance. Call 416-928-9622 or 1-800-223-8024, or email receipts@ymcagta.org.

Before & After School Registration 2023

My child attends a YMCA Before & After School program. How do I register them for next school year 2023–24?

Children enrolled in a Before & After School program will be automatically registered in their current program for the next school year, September 5, 2023 to June 30, 2024.
In programs where spots are limited, families will be notified in advance by the Program Supervisor if care will not be available.

When will I receive a confirmation for my child’s Before & After School registration?

Registration confirmation receipts will be emailed to Before & After School families no later than June 30, 2023. You can access your registration receipt by signing into your My Y Account.

How do I access my child care receipts in MY Y account?
  • Go to the section: My Payments and Registration History
  • Click on My Registration History
  • Click on the receipt number for the Program your child is attending in 2023/2024
How can I make a change to my child's registration?

Please complete our online registration change request form to indicate the registration changes you require and indicate the school year as 2023/2024.

How can I change my payment details on my child’s registration?

To make changes to your payment details, please complete our online registration change request form.

I want to register another child for the upcoming school year. What is the process?

To register additional children in a Child Care or Before & After School program, please speak with the Program Supervisor of the location you wish to register them.

I am new to the YMCA and would like to register my child. What is the process?

To register your child into a YMCA program, complete our child care inquiry form or contact the centre location directly. Centre contact details can be found at Find a Y.

How do I open a MY Y Account?
  1. Go to MyY.YMCAGTA.org.
  2. Click the Sign In/Up button.
  3. Click on Create a My Y Account link.
  4. Fill all required fields and click Submit. Please submit your request only once.
  5. You will automatically receive an email after submitting your request for an account.

*Please note: If you are registering a child for an activity, use YOUR information when filling out the My Y account request form, NOT the information of the child you wish to register. Once you have a My Y account, you may add family members to your account.

How will the CWELCC discount be applied to my child's 2023/2024 registration?

The CWELCC discount will automatically be applied to the accounts of families with children that qualify for the program. See CWELCC FAQ to learn more.

Canada-Wide Early Learning and Child Care (CWELCC) Agreement

What is the Canada-wide Early Learning and Child Care (CWELCC) agreement?

The CWELCC agreement is a five year plan the Ontario government signed with the Government of Canada that commits to lowering child care fees for eligible families, improving wages, and increasing access to quality child care programs.

Are all Ontario child care providers automatically registered in the CWELCC agreement?

The agreement will help the Y improve the accessibility and affordability of our high-quality, licensed child care for families while ensuring our youngest learners gain from stimulating learning experiences.

Has the YMCA of Greater Toronto opted in to the CWELCC agreement?

Yes! We have signed the CWELCC agreement and are excited to deliver families more affordable, high-quality child care.

What does the CWELCC agreement mean for the YMCA?

The agreement will help improve the affordability of our high-quality, licensed child care for families while ensuring our youngest learners gain from stimulating learning experiences.

What does the CWELCC agreement mean for parents?

All Ontario families with children 5 years old and younger in participating licensed child care centres will see their fees reduced in increments, with fees expected to drop to an average of $10-a-day child care by September 2025.

Who is eligible for the CWELCC program?
  • Children under the age of 6 in licensed child care (Licensed summer break child care programs are eligible)
  • Children who turn 6 before June 30, 2022; after June 30, children will be eligible until the last day of month in which they turn 6
Who is NOT eligible for the CWELCC program?
  • Children over the age of 5
  • Children registered in summer camp programs
Do I have to enroll in this program to receive a child care rebate?

No, families do not need to proactively enroll. Enrollment in the program will be done by licensed child care operators like the YMCA of Greater Toronto.

How will the YMCA deliver savings to eligible child care families?
  • We are refunding families 25% of fees paid from April 1, 2022 until August 31, 2022, less any outstanding balance. Families will receive their refund cheques by November 30, 2022.
  • We will adjust families’ accounts to reduce fees by 25%, to a minimum of $12-a-day, from September 1, 2022 until December 31, 2022. Once a family’s account has been adjusted, a credit will be applied to future payments and a revised receipt will be emailed to the account holder on file.
  • In January 2023, we will adjust families accounts to reduce fees by 52.75% of original fees, to a minimum of $12-a-day.
  • We are committing to reduce child care fees to average of $10-a-day by September 2025.
My child was registered in YMCA child care between April 1 and August 31, 2022. Will I receive a refund even though we withdrew from care?

Yes, all families will receive a refund cheque for child care fees paid after April 1, 2022 whether or not they are enrolled currently enrolled with the YMCA

Registration & Payment

How can I make a change to my child’s registration?

Registration changes can be made by completing our change of request form by visiting the Change Request Form.

We are not ready to send our child into care at this time, but may need a space in the coming months. What are my options?

We would be happy to add your child to a centre’s waitlist and will contact you once a spot becomes available. To be placed on a waitlist, contact the Program Supervisor of the centre you wish to attend or email a request to csac@ymcagta.org.

Unfortunately, we are no longer holding child care spaces. If you wish to keep an active registration, you will be required to pay 100% of your child care fees whether or not your child attends.

My child has not been able to attend their child care program due to COVID-19 symptoms. Will I be refunded for the period they were absent?

Due to current lifting of COVID-19 requirements related to screening program closures and isolation, child care fee credits will stop as of April 1, 2022. We will revert back to our Absence of Care procedure in our Parent Handbook (0–5) and Parent Handbook (4–12).

My child’s care program was ordered to close by Public Health due to close contact with a positive COVID-19 case. Will I be refunded for the period the program was closed?

No. With the lifting of COVID-19 requirements related to screening program closures and isolation, child care fee credits will stop as of April 1, 2022. We will revert back to our Absence of Care procedure in our Parent Handbook.

Can I get care for my child immediately or do I have to get on a waitlist?

The YMCA strives to accommodate all registration requests as quickly as possible. There may be times, however, when space is unavailable in the program or at the location you have chosen and you will be offered to place your child on a waitlist. Children are placed numerically on the list based by date and time your application was received.